Return Policy
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Return Policy

- If you receive a product damaged in shipping or a defective product, please contact us via phone or at info@nashvilleusedmusic.com to start a claim. Damage and defective product claims must be made within 48 hours of delivery.

- Purchased Items must be returned within 72 hours in the same condition for a full refund. Items must be in original packaging, with all manuals, documents, accessories, etc. No broken or ripped packaging. Items must be free of any cosmetic issues, free from gig-ware and at store manager's discretion for cash back.

- Purchased Items must be returned within 7 days for store credit. Items must be in original packaging, with all manuals, documents, accessories, etc. No broken or ripped packaging, free of any cosmetic issues, free from gig-ware and at store manager's discretion.

- ALL Pro Audio Gear has a 25% Re-stocking Fee. This includes microphones, mixers, Interfaces, Studio/Live Speakers, Headphones ect. Must include all cables, cords & paperwork that comes with items.

Free Shipping Policy

- We offer free shipping on all purchases of $50 or greater.

- Free shipping is standard ground, and Nashville Used & New Music reserves the right to choose the carrier.

- Our free shipping is only available in the contiguous United States. Orders shipping to Alaska, Hawaii, or Internationally do not qualify for free shipping.

- Free shipping does not apply to oversized/overweight packages.